Frequently asked questions

The registration fee includes the following: discounted hotel rate (through May 23, 2025), over 60 general and concurrent sessions, 1-hour welcome reception on Monday (snacks provided), evening reception on Wednesday (dinner provided), and continental breakfast, lunch, and refreshment breaks Tuesday – Thursday.

This year’s annual conference will be located at the Hyatt Regency Mission Bay Spa and Marina in San Diego, California. For more information including venue address, discounted hotel rate, booking policy, and transportation tips, please visit our Hotel & travel page.

This conference is open to all CollegeSource software users. Invite your entire team to get the most out of your products. The last day to register online is Thursday, June 12, 2025.

You may register on behalf of another person. If you’d like to receive a copy of the registration confirmation, please fill in the CC Email Address field on the first page of the registration process. Once the registration is submitted, you and those you registered will receive a confirmation email. To register multiple people, select the Add Another Person button on the Registrant Details page during the registration process.

Yes! You may add on guest tickets to your registration by selecting the Add Attendee or Guest button at the bottom of the Registration Summary page during registration. If you’ve already registered, you can purchase guest tickets by modifying your existing registration. Simply log into the Registration page using the Already Registered link at the top of the page and select Modify. Follow the registration path to the Registration Summary page and select Add Attendee or Guest.

We accept the following major credit cards: Visa, MasterCard, American Express, and Discover. We also accept checks if you wish to pay offline. Once registered, you will receive a confirmation email. If you need an invoice, please log into the conference website and select View Receipt/Invoice.

Checks may be made payable to CollegeSource, Inc. Please include a copy of your invoice or registration confirmation with the check and mail to: CollegeSource, Inc., c/o Kristina Hosaka, 8090 Engineer Rd., San Diego, CA 92111.

You may transfer your registration at no cost to another person from your institution. To transfer your registration, please email us at ma*******@co***********.com. If there is no one at your institution who can attend in your place, you may cancel your registration. Depending on the date, a cancellation fee might be applied. Please view the refund policy on the Terms & conditions page for more information. To cancel your registration, please email ma*******@co***********.com.

We understand that unforeseen circumstances may prevent you from attending. We will happily transfer your registration to another person at your institution at no cost. If that is not an option, the refund amount will be determined by the cancellation date. Please review the refund policy on the Terms & conditions page for details.

All policy terms and conditions can be found here, including information on payment, cancellation and refunds, substitutions, and consent to photographic images.