Frequently asked questions
Common questions about the annual conference
When does the 2023 CollegeSource Annual Conference officially begin and end?
The conference officially begins on Sunday, June 25, and ends on Wednesday, June 28. For more information on the breakdown of the conference week, check out the At-a-glance page.
How can I register?
How long can I receive the discounted group rate for the hotel?
What is included in the registration fee?
The registration fee includes the following: discounted hotel rate (through June 2, 2023), over 45 general and concurrent sessions, welcome reception on Sunday, evening reception on Tuesday, and breakfast, lunch, and refreshment breaks Monday-Wednesday.
Where will the conference take place?
This year’s annual conference will be located at the Loews Coronado Bay Resort. For more information including venue address, discounted hotel rate, booking policy, and transportation tips, please visit our Hotel & travel page.
Can anyone register and is there a deadline?
This conference is open to all CollegeSource software users. Invite your entire team to get the most out of your products. The last day to register online is June 22, 2023.
Can I register for someone else and/or multiple people?
You may register on behalf of another by selecting “I’m registering on behalf of this person” at the bottom of the first screen in the registration process. Once the registration has been submitted, you and those you registered will receive a confirmation email. You may register up to 7 people at one time. To register multiple people, select the Add Attendee or Guest button on the bottom of the Registration Summary page.
Can I bring a guest to the Sunday or Tuesday receptions?
Yes! You may add on guest tickets to your registration by selecting the Add Attendee or Guest button at the bottom of the Registration Summary page during registration. If you’ve already registered, you can purchase guest tickets by modifying your existing registration. Simply log into the Registration page using the Already Registered link at the top of the page and select Modify. Follow the registration path to the Registration Summary page and select Add Attendee or Guest.
What payment methods are available to pay for my registration?
We accept the following major credit cards: Visa, MasterCard, American Express, and Discover. We also accept checks if you wish to pay offline. Once registered, you will receive a confirmation email. You may also request an invoice by emailing Kristina Hoska at [email protected].
Checks may be made payable to CollegeSource, Inc. Please include a copy of your invoice with the check and mail to: CollegeSource, Inc., c/o Kristina Hoska, 8090 Engineer Road, San Diego, CA 92111.
I already registered, but can no longer attend. Can I transfer or cancel my registration?
You may transfer your registration at no cost to another person from your institution. To transfer your registration, please email us at [email protected]. If there is no one at your institution who can attend in your place, you may cancel your registration. Depending on the date, a cancellation fee might be applied. Please view the refund policy on the Terms & conditions page for more information. To cancel your registration, simply log in with your confirmation number on the Registration page using the Already Registered link at the top or bottom of the page.
Will I be refunded in the event I am unable to attend?
We understand that unforeseen circumstances may prevent you from attending. We will happily transfer your registration to another person at your institution at no cost. If that is not an option, the refund amount will be determined by the cancellation date. Please review the refund policy on the Terms & conditions page for details.
What are the terms and conditions for the conference?
All policy terms and conditions can be found here, including information on payment, cancellation and refunds, substitutions, and consent to photographic images.
What should I wear in San Diego?
Have another question?
Please contact us with any questions or concerns and we will get back to you soon.