Frequently asked questions

Common questions about the annual conference


When does the 2024 CollegeSource Annual Conference officially begin and end?

The conference officially begins on Monday, June 17, and ends on Thursday, June 20. For more information on the breakdown of the conference week, check out the At-a-glance page.

How can I register?

You may sign up on our Registration page with options to pay online or by check. Access is also available via a ’Register now’ button on the main Annual conference page.

How long can I receive the discounted group rate for the hotel?

The deadline for discounted room reservations is May 17, 2024, or until all group rate rooms have been allocated. Reservations after the deadline are based on availability. We suggest booking your reservations early. For more information on how to make a reservation, please go to the Hotel & travel page.

What is included in the registration fee?

The registration fee includes the following: discounted hotel rate (through May 17, 2024), over 60 general and concurrent sessions, 1-hour welcome reception on Monday (snacks provided), evening reception on Wednesday (dinner provided), and breakfast, lunch, and refreshment breaks Tuesday – Thursday.

Where will the conference take place?

This year’s annual conference will be located at the Bahia Resort Hotel. For more information including venue address, discounted hotel rate, booking policy, and transportation tips, please visit our Hotel & travel page.

Can anyone register and is there a deadline?

This conference is open to all CollegeSource software users. Invite your entire team to get the most out of your products. The last day to register online is Thursday, June 13, 2024.

Can I register for someone else and/or multiple people?

You may register on behalf of another person. If you’d like to receive a copy of the registration confirmation, please fill in the CC Email Address field on the first page of the registration process. Once the registration is submitted, you and those you registered will receive a confirmation email. To register multiple people, select the Add Another Person button on the Registrant Details page during the registration process.

Can I bring a guest to the Monday or Wednesday night receptions?

Yes! You may add on guest tickets to your registration by selecting the Add Attendee or Guest button at the bottom of the Registration Summary page during registration. If you’ve already registered, you can purchase guest tickets by modifying your existing registration. Simply log into the Registration page using the Already Registered link at the top of the page and select Modify. Follow the registration path to the Registration Summary page and select Add Attendee or Guest.

What payment methods are available to pay for my registration?

We accept the following major credit cards: Visa, MasterCard, and Discover. We also accept checks if you wish to pay offline. Once registered, you will receive a confirmation email. If you need an invoice, please log into the conference website and select View Receipt/Invoice.

Checks may be made payable to CollegeSource, Inc. Please include a copy of your invoice or registration confirmation with the check and mail to: CollegeSource, Inc., c/o Kristina Hosaka, 8090 Engineer Rd., San Diego, CA 92111.

I already registered, but can no longer attend. Can I transfer or cancel my registration?

You may transfer your registration at no cost to another person from your institution. To transfer your registration, please email us at ma*******@co***********.com. If there is no one at your institution who can attend in your place, you may cancel your registration. Depending on the date, a cancellation fee might be applied. Please view the refund policy on the Terms & conditions page for more information. To cancel your registration, please email ma*******@co***********.com.

Will I be refunded in the event I am unable to attend?

We understand that unforeseen circumstances may prevent you from attending. We will happily transfer your registration to another person at your institution at no cost. If that is not an option, the refund amount will be determined by the cancellation date. Please review the refund policy on the Terms & conditions page for details.

What are the terms and conditions for the conference?

All policy terms and conditions can be found here, including information on payment, cancellation and refunds, substitutions, and consent to photographic images.

What should I wear in San Diego?

The dress code is casual or business casual. We recommend wearing plenty of layers so you’re sure to be comfortable at all temperatures (indoors and out) throughout the day. In most years, the Coronado area during the month of June averages a high temperature of 74°F and a low of 64°F. Please bring comfortable walking shoes or sandals.

Have another question?

Please contact us with any questions or concerns and we will get back to you soon.